SISTERS n SPORT

FAQs

FAQ’s – Kit

When will I receive my order?

Sisters n Sport use Royal Mail for their shipping

Sisters n Sport aim to delivery all orders within 5-7 working days. Please note that we do not work weekends.
If there is to be a delay to your order due to supplier or shipping we will send you an email.

Bespoke Items

Bespoke orders will only be placed on the 1st of each month. Estimated delivery is 4-6 weeks from 1st of each month which is when we place your order with our supplier . If you order on 2nd to end of month, it will not be processed until the 1st of the next month. It would then be 4-6 weeks from that date.

What Payment Methods do you accept?

All orders must be places through our web shop via debit/credit card or Paypal.

How much will the delivery cost?

Delivery is £4.95 via Royal Mail

Orders over £100 have free postage

What is the Sisters n Sport Returns Policy?

Returns Policy

  1. You may return any item bought from our standard range* within 28 days of delivery providing it is in the original packaging and suitable for resale. We will also pay the return carriage costs for exchanges or refunds where the return is our error or the material is deemed to be faulty. Returns can take up to 15 working days to be processed.
  2. Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:
    • Goods that have been embroidered, badged or printed.
    • Goods that have been assembled in line with your requirements.
    • Goods that have been specially procured in line with your requirements and do not form part of our standard range*.
  3. This does not affect your statutory rights.
  4. In the event of goods arriving with production or manufacturing errors Sisters n Sport reserves the right to correct these prior to offering a refund, at the sole discretion of Sisters n Sport.

* Our standard range is any item available on our website that does not include special colours, sizes or personalisation in the form of embroidery or print. All club shop items are custom made and as such cannot be returned.

Please contact us at hello@sistersnsport.com for any return enquiries

Returns Address:

Sisters n Sport
Unit A9 Stanlaw Abbey Business Centre
Dover Drive
Ellesmere Port
CH65 9BF